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FAQ's

Frequently Asked Questions

Fabric Differences

Which colors attract fewer insects?

  • all shirts regardless of color offer 100% protection, it's a personal choice.

Why isn’t your shirt all mesh?

  • Mesh allows mosquitoes to bite through where it touches your skin.
  • We use high-density fabric (cotton or polyester) to prevent bites and keep you comfortable.

Do different fabrics offer different protection? 

  • No, all fabrics are equally protective.
  • Tested in both field and laboratory environments.
  • Tested by customers since 1991.

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Choosing between Cotton and Polyester

Cotton

  • absorbs moisture.
  • can feel drier, but stays damp longer.
  • may wrinkle and shrink (about 3%)

Polyester

  • Less absorbent, dries faster.
  • Doesn't shrink, more stain-resistant.
  • Feels soft, not plasticky.

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Product Styles

Differences between "Elite Edition" and "Original Style"

  • Elite Edition
    • zipper at the top of face mesh with dual sliders for easy partial opening.
    • adjustable hood cord to fit head / neck size.
    • Knit cuffs and adjustable cord for better wrist sealing. 
    • Improved sleeve shape for better elbow protection. 
    • Breast pocket. 
  • Original Style
    • Basic design, still provides full protection but without the Elite Edition enhancements. 

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 Functionality and Use

 Durability for Wilderness Trips?

  • Yes!!! it's built for rugged use in outdoor environments. 


Can you see through the face mesh?

  • Yes, people adjust quickly to the mesh. 

Do I always need to zip the hood shut?

  • No, zip it only when bugs are bad. The Elite Edition allows partial opening for binoculars, eating or drinking. 

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 Specific Uses

 Best for outdoor activities:

  • From Backyard to Backcountry

How to wear bug pants?

  • They can be worn as regular pants. 
  • The stirrup elastic is meant to go under your instep inside your shoe for best protection and durability. 

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 Travel and Sun Protection

 Do I need shots and pills when travelling to countries with insect-borne diseases?

  • Yes, get your shots and medications. Our clothing helps, but it's not a replacement for medical precautions. 

Does your clothing protect against the sun?

  • Yes, solid fabrics block 98.9% of UVA/UVB rays (SPF 90.9)
  • Mesh blocks less (SPF 1.9), but it’s positioned to minimize direct sun exposure

Is the clothing light and easy to pack?

  • Yes, an adult size shirt weighs about 340 grams or 12 oz. (A pair of denim jeans would weigh around 550 grams or 19.3 oz.)

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Care and Durability

Washing instructions:
  • machine wash with zippers closed.
  • hang to dry (avoid dryer to prevent mesh from becoming brittle). 

What if my shirt or pants tear?

  • We don't offer repair services, but can send replacement mesh fabric free of charge (shipping not included)
  • temporary fixes: duct tape, sewing or patching with any fabric. 

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Bees, Wasps and other insects

Does it protect against bees and wasps?

Will it aid in protection against insect-borne diseases?

  • Our protective clothing can help reduce the risk of contracting insect borne diseases, like encephalitis, lyme disease, West Nile virus, dengue fever, malaria etc...

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 Environmental and Ethical Information

Are your materials environmentally friendly?

  • Our fabric is designed to be durable, reducing the need for frequent replacement and minimizing waste. We are committed to sustainability and source our materials with care. 
  • Wearing our bug gear negates the need for chemical repellants. 

Where are your products made?

  • All of our Bug Gear is proudly made in Powassan Ontario, Canada. 

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Ordering and Shipping Information

Order Form:

  • Automatically calculates applicable taxes (Canada only)
  • Adds shipping charges based on the delivery address. 
  • Allows you to review, change, or cancel your order before final submission. 

No Customs Duties (USA and Canada)

  • Shipments to the USA or Canada are exempt from customs duties

Customs Duties (Other Countries):

  • Shipments to countries outside of Canada and the USA may incur customs duties based on the value of the imported goods. 
  • Please check with your local customs office for potential costs before placing your order. 

Shipments to the UK or Norway: 

 

 

 



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